How are you treated by your supplier? Do your voice mail messages go unanswered? Is your rep more interested in talking sports than solving your marking problems? Are you another one?
You are not alone. Cutbacks, employee turnover, and the cost of doing business has skyrocketed. These conditions have had an impact on business outreach. If you are not considered an “A” lister, you may not even warrant a telephone call, let alone a personal visit.
Business, in our playbook, runs on consultation. You need to mark things and we are eager to ask you the right questions to determine the right solution. Consultation starts immediately as we reach out to you and start a dialogue. It doesn’t end with your purchase. We follow up to confirm that you are satisfied with your marking solution. This is the Neumann Marking Solutions consultative way of doing business.
With 80 years of combined service in the marking industry, we have had our share of challenges. Chances are we have seen your need (or problem) before which means we can handle just about any marking job.
We may be able to suggest alternatives that will increase marking efficiencies and effectiveness. You have our promise that we will be there to help and improve your marking systems.
For us, you are not another one, you are the one!